3Dconnexion is aware that some early batches of our CadMouse product line show signs of premature aging. This includes defect buttons or wheels and cosmetic problems of the metallic frame. 

This guide is intended to provide the information needed for an IT Administrator to distribute and manage 3Dconnexion products. 

To check which hardware is connected to your Windows system, please follow the below procedure. You may need to login as an "administrator".

The following table lists the discontinued devices from 3Dconnexion

To find the serial number (PID) of your 3D mouse, where you look will depend on the device type: